We want you to be completely satisfied with your Foldaway Antenna purchase. If for any reason you are not entirely happy with your product, we offer a refund policy to ensure your peace of mind.
All Foldaway Antennas come with a 2-year warranty. This warranty covers any faulty or broken products. In the rare event that you encounter any issues with your Foldaway Antenna within the warranty period, please contact our customer support team. We will address the issue and provide a solution to ensure your satisfaction.
If you wish to return your Foldaway Antenna for a refund, we offer a refund policy that allows for returns within a 14 day period from purchase. To receive a refund, please ensure that the item and packaging are not damaged and are returned in their original condition.
Please note that shipping costs for returned items are the responsibility of the customer unless the return is due to a faulty or broken product covered under our 2-year warranty. We recommend using a trackable shipping service to ensure the safe and timely arrival of your return.
Process for Refunds
To initiate a refund, please contact our customer support team 14 days from the date of purchase. Our team will guide you through the return process and provide you with the necessary instructions.
Please note that certain conditions may apply to the refund policy. This includes but is not limited to:
• Items damaged due to misuse, negligence, or improper installation.
• Returns requested outside of the specified time frame.
• Returns without the original packaging or with damaged packaging.
If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact our customer support team. We are here to assist you and ensure your satisfaction.